If you made your booking over the phone, contact NSW TrainLink on 13 22 32 to change your booking.
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To make sure that you have all the information and documentation you need to complete this transaction, please visit NSW TrainLink. Don't hesitate to get a hold of us if you have any questions. Search for the service number, start typing the name of the location or select your current location with the down arrow.
Website: https://transportnsw.info/regional. If the number of infants travelling are more than the number of adults accompanying them, a child fare must be paid for each additional seat.Sleeping berths: Each sleeping compartment is designed to accommodate two adults, one in each berth. Servicing destinations throughout Brisbane, Melbourne and New South Wales, NSW TrainLink (express passenger trains) offers a comfortable modern coach and rail network to carry passengers economy or first class, in the comfort of air conditioning on day, night and overnight routes. Please have your ticket number on hand when you get in touch. Help .
If travelling with more than one passenger, select ‘Add passenger’.
First Class seats recline back to 40 degrees and offer extra leg room. If you would like to change your booking, including class of travel, date or time, you will need to cancel and rebook. Examine your HR policies, procedures, documentation and systems to pinpoint areas for improvement and to ensure compliance with ever-changing rules and regulations.
Children aged under four years travel free of charge and must be accompanied by a parent or guardian aged 16 years or older.Infants must occupy the seat allocated next to the parent or guardian who is accompanying them and must not travel on another passenger's lap. Help .
See when to cancel your booking for details.
Some bookings need to be booked closer to the date of travel. NSW TrainLink reserves the right to refuse travel to any passengers who does not comply with such a request.Photo Identification: Passengers may be required to produce photo identification at the time of collecting a ticket and/or boarding a NSW TrainLink service. Choose your passenger type and concession type (if applicable).
Find out more about when to book if you are having trouble finding your service online.
Please store these items in luggage racks or at the end of your carriage. Transport for NSW acknowledges the traditional owners and custodians of the land, and respects Elders past, present and future. Cancellation and rebooking fees charged by private sales agents may vary, so please check these before booking. NSW TrainLink has no liability for personal items including cameras, electrical goods, jewellery, money and tools; suitcases, bags, backpacks and similar items; bicycles, surfboards, snowboards and golf clubs; luggage that is not checked in and issued with a NSW TrainLink luggage check. If your original booking was made through a sales agent, please contact the travel agent to make changes.
NSW TrainLink offers many destinations on the modern rail and coach network throughout New South Wales and between Melbourne and Brisbane. # During NSW daylight saving (beginning October - beginning April), services will arrive and depart Queensland locations one hour earlier than shown. Examine your HR policies, procedures, documentation and systems to pinpoint areas for improvement and to ensure compliance with ever-changing rules and regulations. If the adult is travelling alone with the infant, they must book both berths in the compartment and pay the appropriate child and adult fare, plus berth charges.Ticketing and payment: Payment is required at the time of booking.Motor Vehicles: There are no facilities for carrying motor vehicles on NSW TrainLink.Luggage: Passengers are permitted to have three pieces of luggage made up of the followingHand Luggage: Passengers can take up to 1 hand luggage item no more than 5 kilograms and not more than 30 x 50 x 30 centimetres (length x height x width).Checked Luggage: Passengers can check in 2 items, each weighing between 5 and 20 kilograms and not more than 70 x 60 x 50 centimetres (length x height x width). If you are upgrading your ticket, you will need to pay the fare difference. A dose of bad culture can poison a business. With our Human Resources Audit, you can give your HR function a full evaluation. Refund applications for unused or non-activated Discovery Passes purchased online, can be made by contacting NSWTrainLinkweb@transport.nsw.gov.au. Children: Child fares are available to children aged 4 - 15 years inclusive or where an under-aged child occupies a seat or berth.
You can cancel your booking up to 48 hours before departure, however you may be charged a fee, subject to the time of cancellation.
Twin Cabin has 1 set of double bunks in each cabin. *Indicates coach connection as part of the journey. Please consider re-booking as close as possible to your scheduled departure date to minimise the need for multiple cancellations. When booking a short trip on a long distance service, often this needs to be done closer to the departure date.
Welcome to NSW TrainLink, as a new member, we invite you to create your travel profile. You may be charged a fee, subject to the time of cancellation. If you have made a NSW TrainLink reservation online please use the password that was sent to you by email. Bookings are not accepted for travel more than 11 months in advance.
The buffet car offers a wide range of hot and cold meals as well as tasty snacks however arrangements can be made for the on board crew to serve you in your set or sleeper.
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